Jennifer Lewis

HR Manager

you@email.com · (206) 555-0845 · Seattle, United States linkedin.com/in/repolish-ai

---

Professional Summary

Strategic HR leader with 7+ years of experience supporting global technology organizations. Expertise in talent management, leadership development, DEI strategy, and employee relations at scale. Proven track record of improving engagement and retention in high-growth environments.

---

Experience

HR Manager - Operations

Amazon — Seattle · 2021-02 – Present

• Led HR strategy for the North America fulfillment network supporting 50,000+ employees across 80+ sites, improving retention by 15% through targeted engagement programs.
• Designed and implemented a career progression framework for operations roles, resulting in 2,500+ internal promotions in the first year.
• Partnered with leadership to develop DEI strategy, increasing representation of underrepresented groups in management by 20% over 2 years.
• Managed a team of 8 HR business partners, establishing a consistent employee relations framework that reduced case resolution time by 35%.

Senior HR Generalist

Starbucks — Seattle · 2017-06 – 2021-01

• Partnered with district managers across 200+ store locations on talent acquisition, performance management, and employee engagement initiatives.
• Led the roll-out of a new performance management system across the Pacific Northwest region, achieving 95% adoption within 90 days.
• Developed manager training programs on inclusive hiring practices, reducing bias-related complaints by 40%.

---

Education

M.S. in Industrial & Labor Relations

Cornell University · 2015-08 – 2017-05 | GPA: 3.8

B.A. in Psychology & Sociology

University of Georgia · 2011-08 – 2015-05 | GPA: 3.7

---

Skills

• Core Skills: Strategic Thinking, Talent Management, Employee Relations, Change Management
• Technical: HR Analytics, Workday, Project Management, Employment Law

---

Certifications

• SHRM-SCP (2022)
• PHR (2020)
• Prosci Change Management Certification (2023)

Speaking

• SHRM Annual Conference 2024 - "Building Career Pathways in Large-Scale Operations"
• HR Transform 2023 - "DEI at Scale: Moving Beyond Metrics to Impact"

Community

• Board Member, Seattle Urban League - Workforce Development Committee
• Founder, Women in HR Leadership Circle (500+ members)

Languages

• Fluent in Spanish