Patricia Nguyen

Store Manager

you@email.com · (555) 778-8990 · Los Angeles, United States linkedin.com/in/repolish-ai

5+ years experience · 7 skills · 1 degrees · 2 positions · 2 certifications

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Profile

Results-driven store manager with 7+ years of experience in high-volume warehouse retail. Expert in inventory management, membership growth, and team development. Consistently achieved top-decile performance across sales, membership, and operational metrics.

Career History

Store Manager

Costco · 2021-04 – Present · Los Angeles

• Manage a $120M annual revenue warehouse with 300+ employees across front-end, merchandising, deli, bakery, and receiving departments.
• Achieved 98% member retention rate and 6% membership growth year-over-year through targeted renewal campaigns and enhanced member experience.
• Implemented inventory optimization processes that reduced shrink by 18% and improved inventory turnover to 12x annually.
• Developed succession planning program that promoted 15 hourly employees into supervisory roles, reducing external hiring needs by 40%.

Assistant Store Manager

Sam's Club · 2017-02 – 2021-03 · Dallas

• Supported a $90M club with operations management across fresh food, hardlines, and front-end departments, supervising 150+ employees.
• Led a merchandising reset project that increased sales per square foot by 15% and improved planogram compliance to 95%.
• Managed member service metrics achieving top-quartile satisfaction scores across the regional division for 4 consecutive quarters.

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Education

• B.B.A. in Supply Chain Management — University of Texas at Dallas (2012-09 – 2016-06)

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Skills & Tools

• Core Skills: Operations Management · Inventory Management · Team Leadership · Member Experience
• Financial: Budget Management · Data Analysis · Reporting

Community

• Volunteer with LA Food Bank coordinating monthly donation drives (2022-present)

Awards

• Costco Regional Manager of the Year (2023)

Languages

• Fluent in Vietnamese and English